FAQ

Why do I need to create an account and verify my email?
To unlock exclusive travel prices, we invite you to join our special Closed User Group (CUG)! Creating an account and verifying your email grants you access to our unbeatable wholesale prices, carefully negotiated with top hotels, airlines, and more. These exclusive rates are kept private to protect our partners’ pricing and ensure you get the best value, compliant with industry standards. It’s your VIP pass to a world of savings.
What is a CheapPASS?
Discover the key to extraordinary travel savings with a CheapPASS! For every hotel or week-long getaway you explore, we display both the standard price and the exclusive CheapPASS price—our insider wholesale rate. By adding a CheapPASS at checkout, you unlock these premium discounts, saving up to 60% compared to other travel booking sites. The CheapPASS is tailored to your total savings, is clearly shown at checkout, giving you the power to choose epic deals before finalizing your booking. It’s your ticket to travel smarter and save bigger!
What makes iTravelCheap different?
iTravelCheap redefines travel booking with a fresh, savings-driven approach! As a cutting-edge platform, we focus exclusively on direct bookings, prioritizing hotels that offer the biggest discounts upfront. Unlike traditional sites, we sort your search results to showcase the best deals first, helping you discover top-rated hotels that deliver exceptional value. Stay open to new possibilities—our curated selections may surprise you with better options than you imagined, all at unbeatable wholesale prices.
What is the difference between iTravelCheap and Tripello?
iTravelCheap is the exciting next chapter of Tripello, reimagined as a premier travel booking platform! While Tripello has transformed into a cutting-edge Travel Technology Company, it powers the innovative technology behind iTravelCheap. This means iTravelCheap delivers a sleek, user-friendly experience with exclusive wholesale prices and smart savings, all built on Tripello’s robust tech foundation.
Do you always have the cheapest hotels?
At iTravelCheap, we’re all about delivering incredible value, but no one can guarantee the absolute lowest price on every hotel every time—it’s the nature of the travel industry! What we do promise is to showcase the best available deals at the moment of your search. If we don’t have your specific hotel at the lowest price, we’ll suggest comparable or even higher-rated options that save you more.
Is iTravelCheap just like KAYAK or TRIVAGO?
Not at all—iTravelCheap is a game-changer! Unlike KAYAK or Trivago, which are MetaSearch Engines that scour the web for public prices, iTravelCheap unlocks exclusive wholesale rates reserved for our Closed User Group (CUG) members. You’re not just comparing prices—you’re accessing deeply discounted, private deals.
Do you have all the same hotels as other sites?
It depends on your search and dates. iTravelCheap performs a LIVE global scan of tens of thousands of exclusive wholesale contracts every time you search. We often show the same hotels as big platforms, but also uncover hidden gems and deals they can’t match. Our results are fresh, real-time, and tailored to your trip.
What is Dynamic Pricing?
Dynamic Pricing is how we bring you real-time, variable discounts—like travel deal stock trading! Prices shift based on dates, availability, and source. When you search or view rooms, we scan live wholesale data, so room prices may change. Once you reach the room level, your rate is locked for 30 minutes.
Can I book hotels and flights together?
Currently, hotel and flight bookings are made separately on iTravelCheap. But don’t worry—your bookings are neatly organized in one place. We’re actively working on combining them into a single itinerary in the near future!
Can I change my hotel booking date?
Yes, you can, but because we rely on live wholesale data, we can’t guarantee the same hotel, room, or price for a different date. You'll need to cancel the existing booking (check the cancellation policy) and start a new search to find the best deal for your new dates.
Are taxes and fees included in the prices?
Yes! Our prices include all taxes and fees (except resort fees, which are property-specific and paid on-site). What you see is what you pay—no hidden surprises at checkout.
What about resort fees?
Resort fees are set by the hotel and paid directly at check-in. We clearly show them during the booking process so you know exactly what to expect—no hidden costs!
Will I get my miles for flights booked on iTravelCheap?
Yes! Just enter your Frequent Flyer Number during booking and your miles will be credited to your airline account as usual.
Can I redeem my miles?
Not yet. While you can earn miles on flight bookings, redemption isn’t currently supported. We’re working on adding this feature in the future.
Can I use third-party loyalty rewards or points?
Currently, iTravelCheap does not support using third-party loyalty points for bookings. However, you still benefit from deep wholesale discounts that often surpass point value.
Do you have customer service?
Absolutely! Our support team is available 24/7, ready to help with any questions or issues—no matter where you are in the world.